Meet our Concierge team
Let us be your guide to Venice
For hotels that define the destination
Our Head Concierge Ivan Schultz and his team are at the complete disposal of hotel guests for all assistance they may require during their stay. Our Concierge team's excellence has previously been recognised with a 'Best Concierge' nomination in the Best of the Best, Virtuoso Awards.
with our Headconcierge
Meet Ivan Schultz, head concierge of The Gritti Palace, as he guides you through his favorite city: Venice. Follow him across the bridges and calle of Venice, to the fish market at Rialto, trying some typical Venetian Cichetti at the traditional Baccari or to the church of San Francesco della Vigna with its century-old winery and home to the grave of the Doge, Andrea Gritti.
'This is my city, and these are the places I love' - Ivan Schultz
Exploring the Lagoon by Riva Yacht
Follow Headconcierge Ivan Schultz on an exclusive Riva Yacht Experience and admire the lagoon panorama and rich, unspoiled magnificient nature to see.
Spend a day to treasure the color pallette of Burano and its lace making tradition, handed down from one generation to the other over many years.
Take a short ride over to Torcello's unique atmosphere exceeding imaginations in the untouched beauty of this rare jewel island.
Visiting local craftmen
Centuries of culture and history have shaped the Venetian lagoon to create an unparalleled wonder.
Global influencers have been attracted to Venice for many years. Peggy Guggenheim, who was a loved guest at The Gritti Palace and her museum, the Peggy Guggenheim Collection is just on the other side of the Grand Canal.
Follow headconcierge Ivan to the artisan craftmen of Venice, as they create the typical marrionettes and the unique gondole, a rare and exclusive tradition, unique to La Serenissima.
Les Clefs d'Or
A luxury service
The Concierge desk at The Gritti Palace is available 24 hours, 7 days a week. Each Luxury Collection Concierge is a bilingual, certified destination expert, proudly wearing 'Les Clefs d’Or', the gilt insignia of the celebrated international concierge society.