Meet our Concierge team
Let us be your guide to Venice
For hotels that define the destination
Our Head Concierge Ivan Schultz and his team are at the complete disposal of hotel guests for all assistance they may require during their stay. Our Concierge team's excellence has previously been recognised with a 'Best Concierge' nomination in the Best of the Best, Virtuoso Awards.
Les Clefs d'Or
A luxury service
The Concierge desk at The Gritti Palace is available 24 hours, 7 days a week. Each Luxury Collection Concierge is a bilingual, certified destination expert, proudly wearing 'Les Clefs d’Or', the gilt insignia of the celebrated international concierge society.