Meet our Concierge team
Let us be your guide to Venice
For hotels that define the destination
Our Head Concierge Ivan Schultz and his team are at the complete disposal of hotel guests for all assistance they may require during their stay. Our Concierge team's excellence has previously been recognised with a 'Best Concierge' nomination in the Best of the Best, Virtuoso Awards.
To make your stay even more effortless, we've created a hotel app to provide you with information at your finger tips, like a Concierge in your pocket.
Download the app: iPhone | Android
Les Clefs d'Or
A luxury service
The Concierge desk at The Gritti Palace is available 24 hours, 7 days a week. Each Luxury Collection Concierge is a bilingual, certified destination expert, proudly wearing 'Les Clefs d’Or', the gilt insignia of the celebrated international concierge society.
Our Concierge team is happy to assist with all guest requests including private transfers, tickets, golf, guided tours, restaurant reservations, personal shopper, tips for destination discoveries, car rental and much more.